Serving our Community
"I have had three purchase and several refinancing experiences. From the very first contact, Amber’s professionalism, expertise and forethought far surpassed each of my past experiences. This was a very unusual and stressful relocation and purchase for our family. Amber completely understood our personal situation and worked on our behalf. We were living in a hotel with our two children and Amber made this process so easy and fast - it was unbelievable. I am super grateful for her professionalism and ability to bring calm in the midst of our storm. We were able to close and get into our home in way less than 30 days! I have never seen or heard of that before. Thank you, Amber!"
“Russell and the team at Monarch Mortgage did an exceptional job of working with us to qualify for, process, and ultimately, close on, a loan package that was perfect for our situation. We can't say enough about the clear communication, rapid responsiveness, and helpful guidance that they provided every step of the way. This is our third time purchasing a home and this has been our greatest experience with a lender yet. We would highly recommend them to anyone looking to purchase or refinance their next home.”
"When someone does an outstanding job people often forget to tell them. Believe us, in our business our efforts are taken for granted all of the time. Lisa really loved you, she was extremely happy with your service and you made us look like superstars."
“I can't say enough about how pleased we were with the team. Russell worked with us to find our best fit options and timelines. Russell was always prompt in response, even after business hours. Closing was on schedule because of their effort. Thank you.”
“After contacting several other lenders who were unable to help, I came across an article of Russell’s. He was able to help get me into my first new home while providing excellent service along the way. Russell and the rest of the team are very knowledgeable, respectful, and efficient.”
“Jill is a great and caring person. She helped my husband and I own our first home something we never thought we would do. She was helpful and knowledgeable about everything that was so complicated for my husband and I. There were times we wanted to give up because we thought homeownership was going to be hard and complicated but Jill stayed strong and helped us weather the storm to own our home. She also drove all the way up to our town to bring us house warming gifts and to meet us first hand. We love Jill and highly recommend her to anyone that wants to own their first home. Love you Jill and thanks again we can’t thank you enough.”
"Russell and the whole team were great, extremely prompt on returning emails on questions ranging from complex to remedial. They made the most complicated part of a mortgage the easiest for me."
“We have dealt with Sue Whitley on several occasions for our loan/refinancing needs and she is always on top of everything and communicates everything clearly. She gets back to you very quickly. Always a pleasure to work with her.”
"Thank you for all your help with my brother’s transaction. I know you went above and beyond to make it work and that meant the world for us. I will definitely continue to put the word out and send you any clients I can because you really are an exceptional Loan Officer and a pleasure to work with."
“She is available evenings and weekends as well. That often is extremely important. The other issue is that savvy real estate agents often want to speak to the loan officer to be sure that the transaction will be complete on time. Susan will not furnish personal information like credit scores, etc. but on a number of occasions her knowledge and style of doing business has made the difference between our clients getting the contract or not.”
"Outstanding Mortgage broker! Very professional and courteous! I’m a retired Air Force Sergeant and now working for the Department of Home Land Security. She help me get both my homes on my VA entitlements. Something “NO ONE” else could do! Mrs. Rasmusson was direct and specific. She explained every step in the process and ensured I understood. She explained credit scores, mortgage rates and how I could attain the best rates. She’s patient, diligent and will get the results you need to achieve your goals! "
“I wish to help Sue Whitley for helping me thru the process and having everything done smoothly and not being that complicated. Thanks for being so helpful. I will definitely refer you to my friends.”
"I have worked with Kirk Forman for several years now. He is always very knowledgeable and professional and gets my loans closed. I have recommended many clients as well as family members to Kirk and everyone has been extremely happy with his service."
"Thank you for everything you did for us this past month and a half! I know that you and your team went the extra mile to make sure that I got the grant and help us to get the best out of it. I really appreciate all the help and hard work to make all this happen,"
"Amber Kilian has a depth of knowledge of all the loan programs available that is second to none. She spent countless hours researching every possible way I could get into home ownership and after many many months, got it done. I would still be a renter instead of a homeowner if it wasn't for her extraordinary efforts. And it doesn't hurt that she's very positive and funny."
“As a client, I could not been happier with my experience. As a Broker, I have worked with Sue since 1993 and find her to be the most professional mortgage provider with whom I have ever been associated.”
“100% responsive…absolutely impressive! Went the extra mile on everything, addressed issues immediately…nothing lingered with Sue, action oriented with a strong bias for getting it done TODAY! Can’t express my gratitude enough for all she did.”
“Susan was great in helping out with a difficulty purchase process. No realtors were involved and Susan was an amazing help in navigating us through the whole purchase, mortgage and closing process.”
“Susan Huestis was absolutely fabulous. Best customer service I have ever received – anywhere, anytime. I have already recommended her to others and will continue to do so.”
"Thank you for all your hard word, for not giving up, for being so gracious with all our phone calls, emails and visits! We are forever grateful!"
“Jill is one of the utmost hard working Loan Officer I’ve work with in a long time!! I’ve know her for years, and she is still the same…genuine, hardworking! If you’re searching for someone to go above and beyond to help you in every way to obtain a loan for that dream home…Jill is the one to call! She can get even the hardest loan accomplished. Thank you Jill for always being available! You’re a Gem!”-
“Jill Lemery is an amazing person who has tons of patience and is very knowledgeable. She was always an email or phone call always and a very caring person. With all the curve balls thrown our way, she stuck with me through the whole process.”
“After an awful experience with Quicken Loans I got lucky and found Jill. She assured me we would get this home loan done and she delivered less than two months start to finish, the wife and I finally became homeowners! If your past credit decisions have been less than perfect trust me, Jill can make it happen! Great experience all the way through! Thanks Jill. You’re the best!”
“Jill Lemery has made this home buying process so easy. Even though it was not exactly painless. Everything that did come up she knew exactly how to handle it and get through it with ease. I would recommend her a 1,000 times over again.”